Introduction
At WebDesignKSA ("we", "us", or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us about our web design, SEO, content writing, and digital marketing services.
By using our website or reaching out to us by phone, WhatsApp, email, or our contact form, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information to us.
Information We Collect
We only collect information that helps us respond to your inquiries and provide our services. This may include:
Information you give us directly
- Contact details — your name, phone number, WhatsApp number, and email address when you call us, message us, or fill in our contact form.
- Project details — information you share about your business and the service you're interested in.
- Any other information you choose to include in your message or during our conversations.
Information collected automatically
- Usage data — basic technical information such as your browser type, device, approximate location, pages visited, and time spent on the site.
- Cookies and similar technologies — small files that help the website function and let us understand how visitors use it (see the Cookies section below).
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes or consultations.
- Deliver, manage, and improve the services you request from us.
- Communicate with you about your project, including updates and follow-ups.
- Understand how our website is used so we can improve it.
- Send you relevant information about our services, where you have agreed to receive it.
- Meet our legal, accounting, and regulatory obligations.
We do not sell your personal information to anyone.
Legal Basis for Processing
We process your personal data where we have a valid reason to do so. This includes processing based on your consent, processing necessary to respond to your request or perform a service for you, processing necessary for our legitimate business interests (such as improving our services), and processing required to comply with the law.
Where we rely on your consent, you may withdraw it at any time by contacting us using the details below.
Sharing & Disclosure
We treat your information as confidential and only share it where necessary. We may share information with:
- Trusted service providers — for example, hosting, analytics, email, or messaging providers who help us operate our business, and who are required to protect your data.
- Legal and regulatory authorities — where we are required to do so by law or to protect our legal rights.
- Business transfers — if our business is merged, acquired, or reorganized, your information may be transferred as part of that process.
We do not sell, rent, or trade your personal information.
Cookies & Tracking
Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors interact with our content through analytics tools.
You can control or disable cookies through your browser settings. Please note that turning off certain cookies may affect how parts of the website function.
Calls & WhatsApp Communications
When you contact us by phone or WhatsApp, we receive your phone number and the contents of your messages. We use this information solely to respond to you and to provide the services you ask about.
WhatsApp communications are also subject to WhatsApp's own privacy practices. We encourage you to review their policy to understand how they handle your data.
Data Retention
We keep your personal information only for as long as needed to respond to your inquiry, deliver our services, and meet our legal and business obligations. When information is no longer required, we securely delete or anonymize it.
Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable law, including the Saudi Personal Data Protection Law (PDPL), you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw your consent to our processing of your data.
- Object to or restrict certain uses of your information.
To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within the timeframes required by law.
Third-Party Links
Our website may contain links to other websites that we do not operate. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.
Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will take steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:
Get in touch
We're happy to help with any privacy-related questions or requests.